The importance of systems and processes can be gauged from the fact that CEOs and business leaders the world over are willing to invest the company dollars in areas like in-house excellence programs and improvement initiatives, ISO certifications, CMMI rating, six sigma, TQM, etc.
It is true that the strategy management consultancy firms that focus on the financial well-being of an organization score higher (in terms of consultant man-day billing) over those firms that advise on systems and processes. 'What' a company should do is of paramount importance (right strategy) but how successful a company eventually is depends on 'how well' the company does the 'what'. In a mature company the 'what' part or strategy development can emerge as an outcome of the of systems and processes for strategy development by the company. And in that sense systems and processes become extremely important.
The other aspect is to do with the company's products and services becoming obsolete in the marketplace. This could mean the systems and processes may not come to the rescue of a company if the market forces leave the company behind. In this case again the power of systems and processes can be leveraged by having in place systems and processes for enterprise risk management by the company. Enterprise risk management provides comprehensive framework of systems and processes to ensure the company can live forever.
So no matter whatever the need of a company be a systematic approach based on well-defined systems and processes to handle various business challenges, risks and problems will always prove to be a very powerful asset. In fact, it may be wise for a company desiring long lasting success to have systems and processes in place to define, refine and retire the various systems and processes employed by it.
It is true that the strategy management consultancy firms that focus on the financial well-being of an organization score higher (in terms of consultant man-day billing) over those firms that advise on systems and processes. 'What' a company should do is of paramount importance (right strategy) but how successful a company eventually is depends on 'how well' the company does the 'what'. In a mature company the 'what' part or strategy development can emerge as an outcome of the of systems and processes for strategy development by the company. And in that sense systems and processes become extremely important.
The other aspect is to do with the company's products and services becoming obsolete in the marketplace. This could mean the systems and processes may not come to the rescue of a company if the market forces leave the company behind. In this case again the power of systems and processes can be leveraged by having in place systems and processes for enterprise risk management by the company. Enterprise risk management provides comprehensive framework of systems and processes to ensure the company can live forever.
So no matter whatever the need of a company be a systematic approach based on well-defined systems and processes to handle various business challenges, risks and problems will always prove to be a very powerful asset. In fact, it may be wise for a company desiring long lasting success to have systems and processes in place to define, refine and retire the various systems and processes employed by it.
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