For any organization the first task is to decide the overall company strategy (this role is typically performed by the board of directors and executive leadership council). Then comes aligning the business operations with the overarching strategy. And at the end comes execution of the business operations. How well the business operations are executed influences the eventual success of the organization. Both right strategy and right operational model needs to be treated with equal importance.
Thus it is clear that business operations needs to be managed effectively and efficiently for an organization to achieve its business targets. Herein comes systems and processes for managing the various business activities. An integrated system for business management goes a long way in ensuring the operations are run effectively and efficiently. This translates directly into dollars saved due to focus on quality and timeliness while the activities are being performed.
Integration is in two perspectives. First, all core and support functions work hand in hand. It is interesting to note that a particular competency area can be a core or support function depending on the organization's revenue model. Consider the following: in a manufacturing company the work done by IT/Software function is a support function but in a software company the work done by T/Software function becomes a core function.
The second perspective is related to various process models, methodologies and concepts that can be applied to the organization's internal systems and processes. The various process models like ISO 9001, Six Sigma, MBNQA, CMMI, etc. and the various methodologies and concepts like Employee First, Open Culture, Equitable Employment, etc. should be tightly integrated in such a manner that the business management system is one entity for the employees. One or several of the corporate groups can be assigned the responsibility of identifying and amalgamating the best practices on a ongoing basis.
An integrated system is easy to maintain and can support external audits and assessments against multiple models and standards in both standalone and combined mode. This also has its advantages in terms of savings on compliance and certification costs.
Thus it is clear that business operations needs to be managed effectively and efficiently for an organization to achieve its business targets. Herein comes systems and processes for managing the various business activities. An integrated system for business management goes a long way in ensuring the operations are run effectively and efficiently. This translates directly into dollars saved due to focus on quality and timeliness while the activities are being performed.
Integration is in two perspectives. First, all core and support functions work hand in hand. It is interesting to note that a particular competency area can be a core or support function depending on the organization's revenue model. Consider the following: in a manufacturing company the work done by IT/Software function is a support function but in a software company the work done by T/Software function becomes a core function.
The second perspective is related to various process models, methodologies and concepts that can be applied to the organization's internal systems and processes. The various process models like ISO 9001, Six Sigma, MBNQA, CMMI, etc. and the various methodologies and concepts like Employee First, Open Culture, Equitable Employment, etc. should be tightly integrated in such a manner that the business management system is one entity for the employees. One or several of the corporate groups can be assigned the responsibility of identifying and amalgamating the best practices on a ongoing basis.
An integrated system is easy to maintain and can support external audits and assessments against multiple models and standards in both standalone and combined mode. This also has its advantages in terms of savings on compliance and certification costs.
